Quilters Candy Shoppe's Return Policy
Due to copyright rules - patterns and books cannot be returned.
We want you to be 100% satisfied with your purchase and we will do everything within our power to make
sure that happens.
We will accept returns for refund or replacement within 30 days of the shipment date (postage date). Shipping
charges are not refundable. The item being returned must be in the same condition it was when you received it
to be eligible for return.
Please contact us before you send the item back so that we can watch for it's arrival. We ask that
you include a note telling the reason for the return. We would like to request that you include a copy
of your receipt. Please note - there will be a 15% restocking charge for fabric.
You will be credited for the cost of your purchase (shipping not included). If the payment method was credit
card, then a credit will be issued and should appear on your next billing statement. If you used Paypal for
your purchase, the refund will be issued through Paypal and you will be notified.
If you are worried about your return being lost or misdirected, please insure your package. We cannot be
responsible for lost or misdirected returns. We do not refund for the postage need to send the return and
" postage due " packages will not be accepted.
Sale and clearance items are also not returnable.
Please feel free to contact Margie if you have any questions concerning our return policy.
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